Transparency portal

General Information

Here we include information on different channels of communication and participation, the different approved policies, certifications obtained, etc.

Workplace health, safety and well-being policy PDF (101 KB)  
Quality policy PDF (93 KB)  
Security policy PDF (228 KB)  
Environmental and energy policy PDF (174 KB)  
Gender equality policy PDF (115 KB)  
Behavior code PDF (303 KB)  
Language policy PDF (176 KB)  
Social commitment PDF (186 KB)  
Certificates and Diplomas    
KZgunea Services PDF (124 KB)  
Q-epea KZgunea Services PDF (146 KB)  
Basque Award for Advanced Management PDF (701 KB)  
Quality Management System PDF (182 KB)  
Environmental Management System PDF (234 KB)  
Energy efficiency management system PDF (224 KB)  
Occupational Health and Safety Management System PDF (813 KB)  
Information Security System Management PDF (192 KB)  
Collaborating Entity for the Equality of Men and Women PDF (107 KB)  
5S Diploma PDF (202 KB)  
Information Technology Services Management System PDF (129 KB)  
Awards and recognitions   Link
Code of Ethics and Good Governance   Link
Customer service and participation channels   Link
Access to public Information   Link