Who we are

Responsable Governance

Within the framework of the Responsible Governance Guide drawn up by the Economic Control Office of the Department of the Economy and Taxation of the Government of the Basque Country, EJIE has implemented a code of conduct and put a series of policies and line of action in place in the environmental, information security, gender equality and occupational health and safety fields.

This code of conduct aims to provide an overall general vision of EJIE’s fundamental policies and guidelines that govern our relations with our stakeholders. It clearly and transparently sets forth the commitments we assume with all stakeholders and acts as a guide in our professional activities.

Code of Conduct (PDF, 153 KB)

EJIE, S.A. (Eusko Jaurlaritzaren Informatika Elkartea), a public information technology services corporation with the mission of contributing to the creation of a modern, efficient Basque Public Administration within the legal framework established by the Government, acts as a common tool for provision of information system services. It constructs and maintains the infrastructures of the information technology system and ensures their continuity and security on the basis of a qualified workforce, adequate resources and costs consistent with demand.

We are aware of our social responsibility as a driving force and example to society in general and therefore assume the following commitments with respect to our head offices located at Avenida del Mediterraneo 14, Vitoria-Gasteiz:

  • Commitment to sustainability and environmental rights provided for in the General Environmental Protection Act 3/98 dated 27 February.
  • Commitment to the prevention of pollution through incorporation of the environment into the daily management of our organisation, improving our day-to-day environmental performance and providing the information and resources required to achieve our objectives and targets.
  • To achieve continuous improvement in our environmental and energy performance by incorporating energy efficiency criteria inti the design of our facilities and the services we provide beyond mere compliance with th environment-related legislation and that related to the use and consumption of energy and energy efficiency.
  • Commitment to communication with suppliers, citizens and other external stakeholders by gradually including environmental and energy efficiency criteria into the purchase of products and procurement of services that depend on our organisation.

Like any human activity our organisation impacts the environment. Therefore we will identify and assess our main environmental aspects and train our personnel on the environment-related aspects of our activity and their functions to ensure that their conduct in the workplace reflects our commitment to the environment.

At EJIE, we're highly aware of our impact on society. Not just in regards to the environment and energy, which stem from our corporate mission, but also in regards to our capacity to positively impact our surroundings through sharing knowledge, resources, good practices and lessons learned and by supporting initiatives by other organisations that share our values.

Based on those principles, EJIE is committed to:

  1. Reducing the impact of our activity on the environment and implementing and certifying a rigorous environmental and energy management system.
  2. Ensuring and promoting transparency in our business through disseminating information of interest generated by our organisation to the general public and responding to questions posed to us by society.
  3. Actively participating in promoting the Basque ITC sector and contributing to practical improvements in ITC management systems via leading organisations in the industry and their working groups, as well as events organised for those ends.
  4. Collaborating with Basque organisations that promote innovation and advanced management and participating in their working groups and the events organised for those purposes, in the public sector and globally.
  5. Encouraging the use of Basque amongst Basque residents and the local government.
  6. Creating collaborative frameworks with Basque universities and educational institutions to share knowledge and resources and contributing to the education of new ITC professionals.
  7. Defending equal opportunities in all areas we are active in.
  8. Collaborating with other organisations that share the values of EJIE and participating in their working groups and events they organise.

While this activity has a fairly broad front, our commitment will focus in the coming years on the next challenge:

Promote the positive vision of STEM vocations (Science, Technology, Engineering and Mathematics), especially those related to Information Technology and Telecommunications among young people in Euskadi, so that they are encouraged to pursue higher education in these areas.

EJIE´s Managing Board wants to make public its commitment to Gender Equality, a commitment which, while not new, requires a published account as proof of its guarantee to its compliance and as a leading agent for other organizations and society as a whole.

To maintain the principle of equality and objectivity in EJIE´s actions, favouring the establishment of a business culture based on respect and equality: these are the cohesive elements for the Board´s other objectives established in its Gender Equality Plan.

In this sense, and under this generic commitment, EJIE has in place a Certificate of Good Standing for a Gender Equality Plan, even if it has reached said equality in all its shapes and forms.

This Gender Equality Plan must have a transversal focus, so that the principle of equality is incorporated into its Strategic Plan of Action that is defined by the Board, and for its implementation and evaluation, the board must create and provide the Equality Group the resources to be used for such purposes.

The aim of a real and effective gender equality is supported by ensuring a balanced presence of both sexes in the different participative processes that will be performed by EJIE in the future. Another objective assumed by the Company's Management is to formulate specific proposals for the implementation of as many measures as necessary to act against situations which are interpreted as perpetuating relations and/or positions of inequality within the management of personnel and the guidelines of intervention established in the gender equality plan, and in EJIE´s services and products.

It is the Board´s desire to have the support of the different agents within the Company in implementing the Gender Equality Plan.

In this implementation of the commitment, EJIE´s Value Chain- suppliers, collaborators, etc., and the different Interest Groups that have been identified within our model of Management Excellence must also be implicated. Only this way, by implicating other organizations and people, will we give Society a value that we now claim as central to our own management.

In 2008 we began the systematic application of Gender Equality Plans which is reflected by Emakunde´s acknowledgment as a collaborating entity in gender equality, continuously since 2008, along with the active participation in the networks arising from and boosted by Emakunde, including the Network of Public Entities for Gender Equality, and BAI SAREA-the Network of Collaborating Entities for Gender Equality, which must be the path to follow into the future.

Protocol for handling sexual harassment and gender discrimination in the workplace (PDF, 211 KB)

EJIE, a company located at Avenida del Mediterráneo 14 and which provides IT services to the Basque Government, has decided to obtain certification of its Occupational Health, Safety and Welfare Management System (hereinafter, OHSW) in accordance with ISO 45001:2018. To this end, among many other activities, it has defined this OHSW policy, which is implemented and communicated to all staff so that they know it and participate actively in its implementation, and is available to any interested party. OHSW, as well as its management, is the responsibility of the MANAGEMENT and PERSONS IN CHARGE of EJIE who have a duty to apply it with the same responsibility as the rest of the professional duties that are assigned to them. EJIE will therefore carry out the prevention of occupational risks by integrating preventive actions.

The prevention of injuries and diseases is a primary objective that will affect all levels of the EJIE organisation. The promotion of safe and healthy working conditions, both for in-house staff and for staff from other companies who carry out their work in our workplace, is essential. EJIE is therefore committed to complying with safety regulations and insisting that they be complied with at all times and by all staff and contractors, as well as contributing financially to training to improve the ability and expertise of staff and OHSW.

In short, our commitment is to:

Achieve a high level of OHSW by implementing an Occupational Risk Prevention Plan and complying, at the very least, with current legislation and other requirements to which the organisation subscribes.

Identify hazards and evaluate occupational risks within our activities, as well as those that arise from changes and modifications to them, and eliminate them or at least control them.

Encourage staff involvement through the right of consultation and participation. Ensure that all staff receive adequate training and information and that they are competent in the tasks they carry out.

EJIE undertakes that preventive actions will be transferred to its customers, insofar as this is possible. Specifically, and based on the activity of EJIE, this relates to building security measures in the event of possible visits, incorporating into its activity the regulations on accessibility of web pages established by the Basque Government and promoting adequate use of the workstation service equipment it provides.

Establish promotional activities on Road Safety through the provisions of its Mobility Plan.

Establish and maintain target plans for the management and continuous improvement of OHSW, as well as provide the resources, both human and financial, to implement these plans and achieve a high level of occupational health and safety performance.

Carry out our corporate purpose and roll out our mission with social responsibility criteria, establishing as a strategic axis the maintenance of a competent workforce, committed to the strategy of the organisation, in a safe, healthy and sustainable working environment, with a gender perspective, to promote the personal and professional development of a qualified, motivated and healthy workforce and to achieve their physical, social and psychological well-being.

At Vitoria-Gasteiz, 10 May 2019

Protocol for handling bullying in the workplace (PDF, 178 KB)

Protocol against sexual harrassment (PDF, 209 KB)

Videos about the protocol for handling bullying and sexual harassment in the Workplace

The General Management of EJIE (the Basque Government's IT Company) wishes to make public its commitment to normalise the Basque language. Although this is not a new commitment, it must be highlighted as a guarantee for its fulfilment and as a driving force with regard to other organisations and society as a whole.

In this regard, and under this generic commitment, EJIE will create and seek to implement a Plan to Normalise the Use of the Basque Language until the main objective stated in this language policy can be considered achieved.

This Basque language plan will have a cross-sectoral approach, reaching and being present in those Plans or Strategic Actions that are defined by the Management. In order to implement and evaluate the plan, a Basque Language Commission will be created and equipped with resources.

The main objective of the Basque Language Plan will be to:

Guarantee the use of the Basque language in EJIE's dealings with its customers, in order that they have the opportunity to use the language they wish; likewise, it will be promoted in internal relations with the aim of increasing the level of use of the Basque language.

The Management hopes to count on the support of the Company's various agents in order to properly implement the Basque Language Plan.

In this task of implementing the commitment, it is also necessary to involve the EJIE Value Chain - suppliers, collaborations, etc. - and the various Stakeholders that have been identified within our Excellence for Management model. Only by opening the process up to other organisations and people and promoting their involvement will society benefit from a value that is central to our own management.

EJIE's Language Policy (PDF, 352 KB)