Service Catalog

The catalog provides the description of each service with its most important characteristics, as well as those responsible in charge of guaranteeing its adequate provision and maintenance.

The fundamental objectives of the catalog are:

• Formalize the relationship with clients through a unique relationship resource, improving mutual understanding.
• Provide greater visibility, transparency and information to client entities and users about the services they receive.
• Establish a quality model based on agreements associated with the services that EJIE provides.
• Contribute to the continuous adaptation of EJIE to client needs through a flexible resource that in turn allows the incorporation, modification or elimination of services in a controlled manner.
• Serve as a central resource of reference to align the different internal initiatives of EJIE, whether current or future initiatives.

Service Catalog (1,17 MB)